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PRIVACY POLICY PRIVACY POLICY ​ Protecting your private information is our priority. This Statement of Privacy applies to www.wallpaperemporium.com , and the Wallpaper Emporium and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Wallpaper Emporium include www.wallpaperemporium.com and the Wallpaper Emporium. The Wallpaper Emporium website is an e-commerce site. By using the Wallpaper Emporium website, you consent to the data practices described in this statement. ​ Collection of your Personal Information In order to better provide you with products and services offered, the Wallpaper Emporium may collect personally identifiable information, such as your: - First and Last Name - Mailing Address - E-mail Address - Phone Number ​ If you purchase the Wallpaper Emporium's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. ​ We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. ​ Use of your Personal Information The Wallpaper Emporium collects and uses your personal information to operate and deliver the services you have requested. ​ The Wallpaper Emporium may also use your personally identifiable information to inform you of other products or services available from the Wallpaper Emporium and its affiliates. ​ Sharing Information with Third Parties The Wallpaper Emporium does not sell, rent or lease its customer lists to third parties. The Wallpaper Emporium may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Wallpaper Emporium, and they are required to maintain the confidentiality of your information. ​ The Wallpaper Emporium may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Wallpaper Emporium or the site; (b) protect and defend the rights or property of the Wallpaper Emporium; and/or (c) act under exigent circumstances to protect the personal safety of users of the Wallpaper Emporium, or the public. ​ Tracking User Behavior The Wallpaper Emporium may keep track of the websites and pages our users visit within the Wallpaper Emporium, in order to determine what the Wallpaper Emporium services are the most popular. This data is used to deliver customized content and advertising within the Wallpaper Emporium to customers whose behavior indicates that they are interested in a particular subject area. ​ Automatically Collected Information Information about your computer hardware and software may be automatically collected by the Wallpaper Emporium. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Wallpaper Emporium website. ​ Use of Cookies The Wallpaper Emporium website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. ​ One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the Wallpaper Emporium pages, or register with the Wallpaper Emporium site or services, a cookie helps the Wallpaper Emporium to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same the Wallpaper Emporium website, the information you previously provided can be retrieved, so you can easily use the Wallpaper Emporium features that you customized. ​ You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Wallpaper Emporium services or websites you visit. ​ Links This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. ​ Security of your Personal Information The Wallpaper Emporium secures your personal information from unauthorized access, use, or disclosure. The Wallpaper Emporium uses the following methods for this purpose: ​ - SSL Protocol ​ When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. ​ We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. ​ Right to Deletion Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: ​ Delete your personal information from our records; and Direct any service providers to delete your personal information from their records. ​ ​ Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; Debug to identify and repair errors that impair existing intended functionality; Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; Comply with the California Electronic Communications Privacy Act; Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; Comply with an existing legal obligation; or Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information. ​ Children Under Thirteen The Wallpaper Emporium does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. ​ E-mail Communications From time to time, the Wallpaper Emporium may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from the Wallpaper Emporium or click on a link therein. ​ If you would like to stop receiving marketing or promotional communications via email from the Wallpaper Emporium, you may opt-out of such communications by "replying STOP" or "clicking on the UNSUBSCRIBE button". ​ External Data Storage Sites We may store your data on servers provided by third-party hosting vendors with whom we have contracted. ​ Changes to this Statement The Wallpaper Emporium reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. ​ Contact Information The Wallpaper Emporium welcomes your questions or comments regarding this Statement of Privacy. If you believe that the Wallpaper Emporium has not adhered to this Statement, please contact the Wallpaper Emporium at: ​ Wallpaper Emporium 1000 Anywhere Blvd. Phoenix, Arizona 85000 ​ Email Address: info@yourwebsite.com ​ Telephone number: 800-000-0000 ​ ​ Effective as of January 1, 2024

TERMS OF USE TERMS AND CONDITIONS Agreement between User and www.wallpaperemporium.com ​ Welcome to www.wallpaperemporium.com . The www.wallpaperemporium.com website (the "Site") is comprised of various web pages operated by the Wallpaper Emporium ("Wallpaper Emporium"). www.wallpaperemporium.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.wallpaperemporium.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. ​ www.wallpaperemporium.com is an E-Commerce Site. The Wallpaper Emporium sells wallpaper and other products for home decor. The purpose of this website is for clients to place orders and purchase wallpaper or other home decor items. The wallpaper companies on this website have given written consent and a legal agreement has been made to allow the sale of their products on the Wallpaper Emporium. ​ Privacy Your use of www.wallpaperemporium.com is subject to the Wallpaper Emporium's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices. ​ Electronic Communications Visiting www.wallpaperemporium.com or sending emails to the Wallpaper Emporium constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, and on the Site, satisfy any legal requirement that such communications be in writing. ​ Your Account If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that the Wallpaper Emporium is not responsible for third-party access to your account that results from theft or misappropriation of your account. the Wallpaper Emporium and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content at our sole discretion. ​ Children Under Thirteen The Wallpaper Emporium does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.wallpaperemporium.com only with the permission of a parent or guardian. ​ Cancellation/Refund Policy You may return your order within 21 days of the purchase. Any returns made after 21 days of purchase will not qualify for a refund. We will accept only unopened rolls of wallpaper and only up to 4 single/2 double rolls can be returned. There will be a 30% stocking fee deducted from the original price and all shipping costs will be covered by the client. Please read our complete Shipping & Return Policy and contact us at info@yourwebsite.com with any questions. ​ Links to Third Party Sites/Third Party Services www.wallpaperemporium.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of the Wallpaper Emporium and the Wallpaper Emporium is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. The Wallpaper Emporium is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the Wallpaper Emporium of the site or any association with its operators. ​ Certain services made available via www.wallpaperemporium.com are delivered by third-party sites and organizations. By using any product, service, or functionality originating from the www.wallpaperemporium.com domain, you hereby acknowledge and consent that the Wallpaper Emporium may share such information and data with any third party with whom the Wallpaper Emporium has a contractual relationship to provide the requested product, service or functionality on behalf of www.wallpaperemporium.com users and customers. ​ No Unlawful or Prohibited Use/Intellectual Property You are granted a non-exclusive, non-transferable, revocable license to access and use www.wallpaperemporium.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to the Wallpaper Emporium that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. ​ All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of the Wallpaper Emporium or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto. ​ You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. The Wallpaper Emporium content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of the Wallpaper Emporium and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Wallpaper Emporium or our licensors except as expressly authorized by these Terms. ​ International Users The Service is controlled, operated and administered by the Wallpaper Emporium from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Wallpaper Emporium Content accessed through www.wallpaperemporium.com in any country or in any manner prohibited by any applicable laws, restrictions, or regulations. ​ Indemnification You agree to indemnify, defend and hold harmless the Wallpaper Emporium, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Wallpaper Emporium reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Wallpaper Emporium in asserting any available defenses. ​ Arbitration In the event, the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions. ​ Class Action Waiver Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and the Wallpaper Emporium agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. ​ Liability Disclaimer THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE WALLPAPER STORE ONLINE AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. ​ THE WALLPAPER EMPORIUM AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. THE WALLPAPER STORE ONLINE AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON- INFRINGEMENT. ​ TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE WALLPAPER EMPORIUM AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE WALLPAPER STORE ONLINE OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. ​ Termination/Access Restriction The Wallpaper Emporium reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. ​ You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Wallpaper Emporium as a result of this agreement or use of the Site. The Wallpaper Emporium's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of the Wallpaper Emporium's right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by the Wallpaper Emporium with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. ​ Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and the Wallpaper Emporium with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and the Wallpaper Emporium with respect to the Site. ​ A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be written in English. ​ Changes to Terms The Wallpaper Emporium reserves the right, in its sole discretion, to change the Terms under which www.wallpaperemporium.com is offered. The most current version of the Terms will supersede all previous versions. The Wallpaper Emporium encourages you to periodically review the Terms to stay informed of our updates. ​ Contact Us The Wallpaper Emporium welcomes your questions or comments regarding the Terms: ​ Wallpaper Emporium 1000 Anywhere Blvd. Phoenix, Arizona 85000 ​ Email Address: info@yourwebsite.com ​ Telephone number: 800-000-0000 ​ ​ Effective as of January 1, 2024 ​

SHIPPING & RETURN POLICY SHIPPING AND RETURN POLICY ​ Thank you for shopping at the Wallpaper Emporium. If you are not entirely satisfied with your purchase, we are here to help. Please read the following instructions before any items are returned. ​ Merchandise (wallpapers) may be returned for a refund within 21 days of delivery, they must be unopened and in the original packaging and we only accept up to 4 single/2 double rolls that can be returned; all you need to do is ship the wallpaper back to the company after obtaining a return authorization from us. We will process your refund within 48 hours of it being received and inspected by authorized personnel. ​ If the return is due to a manufacturer defect, or our error, we will issue a full refund within 30 days of delivery of the product to your address. If the return is due to buyer’s remorse, a pattern mismatch due to reordering without a run/batch number or any other reason, a 30% restocking fee will be deducted from the product refund amount to ensure the continued quality of our products and services. Please note that any shipping fees paid with the original order are non-refundable. ​ Please note: We cannot accept returns after the 21 days of the receipted delivery, no exceptions. We cannot accept returns on Wallpaper Adhesive or Commercial Products at any time. We cannot accept opened or altered rolls at any time. ​ RE-STOCKING FEE ​ There is a 30% re-stocking fee on all returns unless there is a manufacturer defect in the product or we have made an error in processing your order. We understand that wallpaper might look different in person than its online representation which is why we strongly suggest first ordering samples before placing your actual order. If you need help ordering, or you are unsure about measurements, please give us a call or e-mail so we can assist you. Please note that under normal circumstances we do not waive re-stocking fees for patterns being different in person than on the computer screen, receiving a different run number if you did not inform us of a re-order, buyer's remorse, or changing your mind after the order has been shipped. ​ SETTING UP A RETURN ​ To initiate a return, please enter the required information at the bottom of this page related to your return request. We will then email or mail your return authorization number to you, based on your preference. Please do not send items back to us without a return authorization. Our customer service staff will not know to process your refund without a return authorization. Please do not send returns back to our office address as they will be returned back to sender-- We will provide you with the return address to ship your return to once your return request has been accepted and processed. ​ RETURN ELIGIBILITY ​ Wallpaper must be in new condition and in the original packaging to qualify for a refund. Please do not assemble or modify the product in any way. ​ Commercial 52-54" wallpaper cannot be returned for any reason unless an actual manufacturer defect is found. Residential wallpaper can ONLY be returned within 21 days of the date of delivery. ​ Any specialty wallpaper lines such as Scalamandré, Erica Wakerly, Eijffinger, or any other (European) wallpapers cannot be returned once it is shipped out. ​ PACKAGING AND SENDING YOUR RETURNS ​ Please fill out our return form accurately with all the requested information. If the form is filled out incompletely or inaccurate information is received, it will result in delayed authorization for return or rejection of authorization. ​ Our customer service personnel will be happy to assist you with this process. Here is the typical return process: ​ A Returns Department representative will process your return within 3-4 business days of your request. (At this time we are experiencing delays in processing Authorization numbers due to COVID-19 due to safety precautions set in place at our issuing companies. Please be patient as we will process its eligibility as soon as possible.) ​ We e-mail back the return authorization number allowing you to return the product. ​ You pack the rolls, in their original condition, back into the box the items arrived in. ​ Place the return authorization number or write it on the outside of the box. ​ Drop the package off at FedEx, UPS, or a carrier of your choice if not specified beforehand to the return address we provide you. ​ We will provide you with the return address to ship your return to once your return request has been accepted and processed. We highly recommend sending returns back with a tracking number and insurance as we are not responsible for lost or damaged returns due to shipping. ​ NON-RETURNABLE ITEMS ​ All samples are non-refundable and not returnable for store credit. The following are non-refundable: Any special order items that ship from outside the United States. Wallpaper samples. Gift Cards. Items that are opened or are without original packaging. Case-priced wallpaper and borders. 54" inch commercial goods. Close-out wallcoverings and fabrics. Shipping charges and handling fees for returned merchandise. Products that have been abused or misused. ​ CONTACT US ​ If you have questions about refunds or how to return your wallpaper(s) to us, please contact us.